Contact the GC Service Desk
If you have any operational problems with GCSX, please refer to Annex I of the Operational Support Guide or contact the service desk:
- For faults call: 0800 505 3375
- For general enquiries call: 0845 838 2945
- Email: wwg.governmentconnectservice@dwp.gsi.gov.uk
Contact the CoCo Assessment Team
For information relating to the GCSX Code of Connection Assessment Process click here.
Contact the Local Authority Support Team (LAST)
LAST controls access and provides support to LAs who use CIS to confirm receipt of DWP benefits to administer HB/CTB. LAST deal with all CIS related issues. These will include:
- changes to IP address
- requests for additional user and home worker access to CIS
- training, evaluation questionnaires, error and amendment forms
- DTA related queries
Operations Manager
Team Leader LAs: A - L
Team Leader LAs: M - Z
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General contacts
AddressLAST Peel Park, Brunel Way, Blackpool, Lancashire, FY4 5ES. LA-ST@DWP.GSI.GOV.UK |
Government Connect Enquiries
Government Connect has retained a small team to support the ongoing development of the GCSX network and its use across government. If you have an enquiry that does not relate to in-service network connectivity please email gc.info@dwp.gsi.gov.uk

©2009 Government Connect |